Payment & Refund Policy

Effective Date: January 20, 2026

Payment Policy

  • Fees are based on the complexity of the return, forms required, and time involved

  • Pricing will be reviewed and approved before work begins

  • Payment is due at the time services are rendered, unless otherwise agreed in writing

  • A deposit may be required for complex, business, prior-year, or extended engagements

  • Tax returns will not be filed or released until full payment is received

Refund Policy

  • All fees are non-refundable once tax preparation or advisory work has begun

  • Fees are charged for professional services rendered, not for a specific tax outcome or refund amount

  • If an error is directly attributable to our preparation, we will correct it at no additional charge

  • No refunds will be issued for:

    • Client-provided inaccurate or incomplete information

    • Changes in tax laws or regulations

    • IRS or DC processing delays, audits, penalties, or interest

By engaging our services and submitting payment, you agree to these Payment and Refund Policies.