At Call Your Tax Pro, we are committed to providing professional, respectful, and ethical tax services. To ensure a positive experience for everyone, the following standards apply to all clients:
Professional Conduct
Clients are expected to communicate respectfully and professionally at all times
Harassment, abusive language, discrimination, or threatening behavior will not be tolerated
Accuracy & Responsibility
Clients must provide complete, accurate, and truthful information
Failure to disclose required information may result in service delays, additional fees, or termination of services
Appointments & Communication
Appointments are required for all services and must be scheduled in advance
Clients are expected to arrive on time and be prepared for scheduled appointments
Repeated no-shows or late cancellations may result in fees or refusal of future services
Payments & Policies
Payment is due according to the agreed pricing and payment terms
All services are subject to our Payment and Refund Policies
Right to Refuse Service
Call Your Tax Pro reserves the right to refuse or discontinue services at any time due to policy violations, non-payment, or inappropriate conduct
By engaging our services, you acknowledge and agree to adhere to this Code of Conduct.